All people who pre-booked should have received an email with their Cloud 9 ID, Password, and Token along with the day/time that the token goes live. A "token" is simply the unique code that you will use to access the booking pages. The token will go live at a specific time based on the priority of your pre-book; this is the only way to access the booking pages to choose any of the available inventory prior to the general on sale. If you have pre-booked multiple times, you will receive one token for each pre-book, as each cabin must be booked seperately. Only one cabin can be booked per token and tokens are non-transferable. Any reservation placed where the "Lead Passenger" (the person that placed the reservation) is not the token holder will be cancelled. All people who pre-booked will have the opportunity to book their cabin prior to the general on sale on June 4. If you have any questions, our travel department is available to assist you. Visit our contact page to reach us!