January 2-9, 2010 twitter facebook myspace forum radio
STS9 • The Word feat. John Medeski, North Mississippi Allstars & Robert Randolph • Zappa plays Zappa • Galactic • Karl Denson's Tiny Universe • Maceo Parker • Dark Star Orchestra • JJ Grey & Mofro • Railroad Earth • Steve Kimock's Crazy Engine • Lotus • Fantastic 4 feat. Robert Walter, Adam Deitch, Eric Krasno & Cheme Gastelum • Toubab Krewe • Eric Krasno & Chapter 2 • The Motet plays the Talking Heads • Trombone Shorty & Orleans Avenue • Hot Buttered Rum • John Brown's Body • Kyle Hollingsworth Band • Mike Dillon's Go Go Jungle • The Mother Hips • Break Science feat. Adam Deitch • Dragon Smoke feat. Robert Mercurio, Ivan Neville, Stanton Moore & Eric Lindell • Johnny Sketch & The Dirty Notes • George Porter Jr's Super Jam • DJ Logic • Pretty Lights • Special Guests: Col. Bruce Hampton • Skerik • Will Bernard

Office Hours: 10am - 6pm EST

Telephone (561) 368-8922
email the travel office

REFERRAL PROGRAM


We know that our passengers are our greatest assets when it comes to spreading the word about Jam Cruise and we truly want to reward you for your efforts. Our magical adventure builds memories that need to be shared.

Our simple program will give you incentive to refer as many friends as possible!

  • • You get a $50 referral fee for each NEW Jam Cruiser referred by you
  • • The person you are referring cannot be in your cabin, they have to be in a separate cabin
  • • You have to be a returning cruiser and both parties need to sail on Jam Cruise 8
  • • Your name MUST be entered by the new cruiser at the time of booking - NO EXCEPTIONS
  • • You can refer as many new passengers as you want
  • • The fee will be paid onboard Jam Cruise 8

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Frequently Asked Questions

 

Booking FAQs


Now that I've pre-booked, what do I do?

If you have already pre-booked your cabin, please wait for an e-mail from us with further instructions about how and when to place your reservation. You should receive an e-mail on or before May 14, 2009. If you do not, please e-mail jctravel (at) jamcruise.com.


When does Jam Cruise go on sale?

Jam Cruise will go on sale to the general public at 12:00 Noon EST on June 4, 2009 if any inventory remains after the pre-booking period.


Where can I place my reservation?

You can place your reservation online at www.jamcruise.com starting at 12:00 Noon EST June 4, 2009 If you prefer to place your reservation over the phone, please call us at 561-368-8922.


What information will I need to place my reservation?

Before placing your reservation, make sure you have all of the following info for all of your guests:
full LEGAL name (no nicknames)

Date of Birth

Address

Citizenship
Phone Number
E-mail Address

You will be asked to provide an emergency contact person (1 per cabin).

Each guest will also be asked which artist brought them to the event. You will be given a choice of all individual artists or "the event itself." Please have an answer prepared for all of your guests.

If you are unsure of who your guests will be at the time of booking, you can create a placeholder on the reservation site and fill in their information at a later time.

Complimentary name and placeholder changes will be accepted until September 18, 2009. All name additions and changes made after this date will be subject to the name change fee of $75 per person. Beginning November 20, 2009, all name changes will be $125 per person. Name changes are subject to increased fees closer to the event.

If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the billing addresses for each card.


How will I know which cabin to book?

Deck maps of the Poesia can be found here. Please note that the cabin configurations for Jam Cruise vary slightly from these deck maps, always refer to Jam Cruise Travel before booking your cabin if you have any questions.


What if I am a single wanting to cruise?

Traveling Solo? Book the Singles Program! You can confirm your spot and only commit to a space in a cabin. In the Singles Program you will be randomly matched up with other cruisers based strictly on gender. Singles Program spaces may not be purchased online! You must contact us to confirm a spot in the Singles Program. You will only be responsible for the per person rate for the cabin (plus the fees). Email jctravel@jamcruise.com or call us at 561-368-8922 to confirm today!

If you'd like to travel solo without someone else in your cabin, you're certainly welcome to do so. MSC does not offer single occupancy cabins, so you would need to purchase a double occupancy cabin. You are still responsible for the entire cost of the double occupancy cabin--including all fees.


What type of payments are accepted?

Jam Cruise accepts most major credit cards including Visa, Mastercard, Discover, and American Express. Checks and money orders are also acceptable forms of payment; please make them out to Cloud 9 Adventures and send them us at: 405 SE Mizner Blvd Ste 68, Boca Raton, FL 33432


What is a token?

A "token" is simply the unique code that you will use to access the booking pages. The token will go live at a specific time based on the priority of your pre-book that will allow you to access the booking pages and choose any of the available inventory. If you have pre-booked multiple times, you will receive one token for each pre-book, as each cabin must be booked seperately. Only one cabin can be booked per token and tokens are non-transferable. Any reservation placed where the "Lead Passenger" (the person that placed the reservation) is not the token holder will be cancelled.


What if I didn't pre book? When can I place my reservation?

If you did not pre-book your cabin, you will need to wait to place your reservation when the event goes on sale to the public on June 4.


Travel FAQ's

 

When should I schedule my flights?

If scheduling flights from Fort Lauderdale for the day the ship returns, MSC recommends to do so after 12:30pm to allow enough time to get off the ship, and pass through customs. If flying from Miami please schedule flights after 1:30. This is MSC's recommendation; please book flights at your own risk.


Are there any discounted deals on airfare or hotel?

We’re working hard on getting our Cruisers the best rates. Stay tuned for updates!


What should I pack?

Weather in the Caribbean this time of year is generally warm. But since some of the shows will be taking place outdoors in the middle of the ocean, there is the chance of it being cool. We suggest bringing some warm clothing just to be on the safe side. Other than that, anticipate wearing t-shirts and shorts pretty much the entire time. Bring your cameras and enough film to capture the entire event, ear plugs, sunscreen, bathing suit, costumes for theme nights and rain gear.


What should I NOT pack?

No illegal substances, alcohol, non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited on Jam Cruise. All laws pertaining to drug use should be respected.


Can we bring our own alcohol on the ship?

No. MSC Cruise Lines does not permit any food or beverage to be brought onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by MSC Cruise Lines until the end of the voyage.


When and where do we board?

Boarding is from 12:00 - 4:30pm on the day of departure.  Click for information and a map of the Port Everglades Cruise Terminal.


What documents do I need?

We advise that all of our guests have a valid US Passport when attending Jam Cruise as you will be traveling outside of the US and visiting foreign countries. However, due to an extension by the US State Department, all passengers will be admitted to board with an original copy of a birth certificate and photo ID. The birth certificate must have the raised seal located on the actual document. No copies of any kind will be permitted. For those passengers who are not US Citizens, please contact your local government officials for the most current regulations regarding Immigration.

Please be sure to visit the US State Department website with any further inquiries.

PLEASE NOTE THAT YOU MUST EITHER HAVE A VALID US PASSPORT OR A PHOTO ID WITH AN ORIGINAL BIRTH CERTIFICATE WITH RAISED SEAL OR YOU WILL NOT BE PERMITTED TO BOARD JAM CRUISE 8! NO EXCEPTIONS!!


How many pieces of luggage can I bring?

There is no limit to how many bags you would like to bring onboard, however be mindful that storage space in cabins is limited. Both carry on and checked bags will go through security. Make sure your luggage is tagged with the MSC luggage tags you will receive in the mail. If you are lacking tags - you can obtain more at the pier.


Will there be a pre-party the night before the cruise?

Absolutely! STS9 will throw down their infectious beats at our annual Jam Cruise Pre-cruise Party on January 2nd, 2010 at Revolution Live in Ft Lauderdale. Purchase your tickets now!Tickets are $21.50 for cruisers and $28.50 for non-cruisers

 

What about shows after the cruise?

Check back for announcements. 

 

Where should I stay in Ft. Lauderdale

The official Jam Cruise Hotel is the Harbor Beach Marriott. Visit The Voyage page for all the details and booking code.



Onboard Information

 

What time do we leave?

Check-in time on January 3, 2010 will begin promptly at 12:00m. You MUST be on the ship no later that 4:30 pm as we will set sail at 6:00 pm. NO EXCEPTIONS!!


What time do we return?

On January 8, 2010, disembarkation will begin at 8:00 am. 


What is included with my fare?

All shipboard accommodations, ocean transportation, all port charges, all service charges, greening fees, all government taxes, most meals, all onboard entertainment.


What will I need money for once onboard?

While on board, all alcoholic and soft drinks (not including tea, coffee & juices) will be charged to your sign and sail card, which you will establish credit for upon check-in. (MSC accepts Visa, MasterCard and American Express). Either put down a credit card or you may open a sign and sail card with a $200 deposit.


Are there ATM's onboard?

No there are no ATM's onboard the Poesia. Plan ahead if you are planning to gamble in the casino, or pay with cash at the merchandise store or at the port stops. You will be able to get cash advances from the Pursers office once onboard. All official Jam Cruise merchandise and band merchandise can be paid by cash or credit card. 


Can I get ONLINE?

For those of you who can't leave the "real" world behind there is an Internet Café that is open 24 hours. Rates will be available onboard. Wireless access will also be available in limited areas.


How many gigs will each band be playing?

Most bands on board will be performing two scheduled shows (a select few , and who knows what other jam sessions might arise?


Is all the music on the ship, or will there be shows onshore as well?

All performances will take place on board the Poesia. We feel you'll need a few hours to recover your senses and relax in the sun at the port stops.


When is the music, at night time or during the day?

Music will start with a kick off sail away party on the first day of the cruise, continuing well into the night. There will be a break daily from 6:30 pm - 9:30 pm to allow for the dinner seatings. Headlining shows will last from approximately 9:30pm - 2am. Late night shows will begin soon after. Music begins daily at 11:00 am on the pool deck, and essentially goes around the clock.


When will the music schedule be available?

The schedule for Jam Cruise 8 will be posted a few weeks before we sail. Music will take place at multiple venues on board the ship. We want to make sure that you'll be able to see each and every band on board perform an entire show, so they'll be no overlapping. No two bands will perform at the same time twice.


What sort of activities will be planned on the ship besides music?

We are working with the artists to have them each be a part of something special on board. Since this is one of the most intimate festivals to ever take place, we feel it's important for those taking part to experience things they wouldn't otherwise be a part of. Music workshops, autograph signing sessions, fan friendly events and other forms of non-music entertainment are being planned as we type this.


What can we do when we get off the ship?

MSC offers many land excursions (w/ additional charges) while at port. Go parasailing, scuba diving or snorkeling. Packages will be announced and will be available for purchase onboard.


How many meals do we get a day?

Breakfast, Lunch and Dinner, plus various buffet style snack times, plus a midnight buffet. 


When do I eat dinner?

There will be open dining on board in the main dining room from 6:00-9:30pm and a full buffet upstairs on the pool deck.


Will Vegetarian meals be served?

The MSC Poesia has a wide variety of food available to passengers with various dietary needs. Vegetarian meals will be an option at each meal throughout the cruise.


Is there any dress code on the ship?

Think resort casual for the entire time, however stay tuned to Activities Announcements for special dress up theme nights.


Can I bring my kids?

Certainly! The child rates are:

1 mo-2 Years: $299 extra assuming the child will sleep in the bed with the parents or use a crib.

2-10 Years: You must reserve a cabin including the child in the occupancy load. The child will receive 25% off the per person rate (not including the $205/person gratuity, port charges, greening surcharge, and fees).

11 Years and up: Full Price


What if I break a nail onboard?

There is a full service spa and salon onboard for your enjoyment.


What fitness activities are available?

A fitness center and workout room with modern equipment is available. Our ships also offer a jogging track, table tennis, swimming pools and fitness classes. Yoga will also be offered.


Is there a casino?

The Poesia has a casino on board offering slot machines, craps, blackjack and roulette, Caribbean poker and bingo. The casino opens only while at sea and is closed while in port. Some ports of call do offer casinos.


Can I wash my clothes while I travel?

A complete laundry service on board is available for an extra charge.


Can I watch television or movies?

Yes - all staterooms are furnished with televisions. Just as in the past we will have Jam Cruise TV and movies while you are in your cabin.


Are Hairdryers provided?

Yes - Suites contain a hand held dryer, while all other cabins have a wall mounted unit in the bathroom.

 

Policies and Procedures

 

Zero Tolerance

Cloud 9 Adventures, LLC, has a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from the vessel as well as the individuals being turned over to the local law enforcement officials for appropriate legal action. In such cases Cloud 9 Adventures, LLC and MSC shall not be liable for any refund or other compensation or damages.


Can we sell/vend on board?

Due to prior agreements, NO VENDING OF ANY KIND IS ALLOWED during Jam Cruise 8. As a result, any and all vending on the ship is prohibited. Please do not make t-shirts, hats, posters, jewelry or anything else to sell while enjoying Jam Cruise 8. Anyone found in violation of this policy will have their unauthorized merchandise confiscated. This policy will be strictly enforced.


What is Jam Cruise's official taping policy?

Jam Cruise would like to establish this policy to assure that the needs of everyone on board are met and balanced. A special taping section will be located behind the mix position in each venue when possible space in the taping section is first-come first-serve. You are allowed to clamp onto existing stands.

DUE TO SAFETY CONCERNS ***MIC POLES ARE NOT PERMITTED ON THE POOL DECK*** SPECIAL ARRANGEMENTS WILL BE MADE ON DECK for taping.

Please stay out of the way of the working crew/soundman and do not set up equipment in a way that would impair them to do their job properly. SBD's are not available due to professional recording companies working for the Jam Cruise.

Wireless receivers are strictly prohibited.

Taping and video captured on Jam Cruise is authorized for non-commercial purposes only. Unauthorized sale, duplication and/or distribution of any audio or video footage captured on Jam Cruise is strictly forbidden. All Jam Cruise performances and recordings are the exclusive property of Cloud Adventures, LLC. We reserve the right to withdraw our sanction of recording, tape trading, and/or non-commercial digital audio file transfers on a case specific basis or in general, as we deem necessary.