JAM CRUISE FAQ's

Pre-Book FAQs

Now that I've pre-booked, what do I do?

If you have already pre-booked your cabin, please wait for an e-mail from us with further instructions about how and when to place your reservation. You should receive an e-mail by May 12th. If you do not, please e-mail jctravel@jamcruise.com.

When does Jam Cruise go on sale?

Jam Cruise will go on sale to the general public on June 4 if any inventory remains after the pre-booking period.

Where can I place my reservation?

You can place your reservation online at www.jamcruise.com starting June 4. If you prefer to place your reservation over the phone, please call us at 954-317-3586.

What information will I need to place my reservation?

Before placing your reservation, make sure you have all of the following info for all of your guests:
full LEGAL name (no nicknames)
date-of-birth
address
citizenship
phone number
e-mail address
Jam Cruise ID number

You will be asked to provide an emergency contact person (1 per cabin).

Each guest will also be asked which artist brought them to the event. You will be given a choice of all individual artists or "the event itself." Please have an answer prepared for all of your guests.

If you are unsure of who your guests will be at the time of booking, you can create a placeholder on the reservation site.

Complimentary name and placeholder changes will be accepted until September 20, 2007. All name additions and changes made after this date will be subject to the name change fee of $75 per person. After November 28, 2007, all name changes will be $125 per person. Name changes are subject to increased fees closer to the event.

If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the billing addresses for each card.

How will I know which cabin to book?

Deck maps of the Lirica can be found here. If there are no symbols on the stateroom, that is a double occupancy cabin. One dot symbolizes a triple occupancy cabin, and two dots symbolize a quadruple occupancy cabin. Please have 2 or 3 cabin choices available when placing your reservation, as you may not be able to get your first choice.

What if I am a single wanting to cruise?

Traveling Solo? Book the Singles Program! You can confirm your spot and only commit to a space in a cabin. In the Singles Program you will be randomly matched up with other cruisers based strictly on gender. Singles Program spaces may not be purchased online! You must contact us to confirm a spot in the Singles Program. Per person rates start at $1024.00 (this price includes $195 fees). Email jctravel@jamcruise.com or call us at 954-317-3586 to confirm today!

If you'd like to travel solo without someone else in your cabin, you're certainly welcome to do so. MSC does not offer single occupancy cabins, so you would need to purchase a double occupancy cabin. You are still responsible for the entire cost of the double occupancy cabin--including all taxes and fees.

What type of payments are accepted?

Jam Cruise accepts most major credit cards including Visa, Mastercard, Discover, and American Express. Checks and money orders are also acceptable forms of payment; please make them out to Cloud 9 Adventures and send them us at: 290 SW 12th Avenue Suite 11 Pompano Beach, FL 33069

Where can I find out more information about the MSC Lirica?

To find out more about the MSC Lirica, including deck plans and virtual tours, click here to visit the MSC website.

What's a token?

A "token" is simply the password that you will use to login to the pre-reservation process. Only one cabin can be booked per token and tokens are non-transferable. Any reservation placed where the "Lead Passenger" (the person that placed the reservation) is not the token holder will be cancelled.

What if I didn't pre book? When can I place my reservation?

If you did not pre-book your cabin, you will need to wait to place your reservation when the event goes on sale to the public on June 4.

Will there be a pre-party the night before the cruise?

We'll be there January 3 throwing a big pre-cruise party! Stay tuned for more details.

Where should I stay in Ft. Lauderdale?

We're currently working with hotels in the area to provide you with the best options. We'll update this site when we have more info!

Pre-Cruise FAQs

When should I schedule my flights?

If scheduling flights from Fort Lauderdale for the day the ship returns, MSC recommends to do so after 12:30pm to allow enough time to get off the ship, and pass through customs. If flying from Miami please schedule flights after 1:30. This is MSC's recommendation; please book flights at your own risk.

Are there any discounted deals on airfare or hotel?

We’re working hard on getting our Cruisers the best rates. Stay tuned for updates!

When will I be getting my tickets/info pack?

Travel Documents will be issued starting November 20. Please make sure the lead passenger's mailing address is correct as one package per cabin will be mailed.

What should I pack?

Weather in the Caribbean this time of year is generally warm. But since some of the shows will be taking place outdoors in the middle of the ocean, there is the chance of it being cool. We suggest bringing some warm clothing just to be on the safe side. Other than that, anticipate wearing t-shirts and shorts pretty much the entire time. Bring your cameras and enough film to capture the entire event, ear plugs, sunscreen, bathing suit, rain gear.

What should I NOT pack?

No illegal substances, alcohol, non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited on Jam Cruise. All laws pertaining to drug use should be respected.

Can we bring our own alcohol on the ship?

No- MSC Cruise Lines does not permit any food or beverage to be brought onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by MSC Cruise Lines until the end of the voyage.

When and where do we board?

Boarding is from 1:00-6:00pm on the day of departure. Click for information and a map of the Port Everglades Cruise Terminal.

What documents do I need?

You MUST have a valid passport. There are NO exceptions.

How many pieces of luggage can I bring?

There is no limit to how many bags you would like to bring onboard. Both carry on and checked bags will go through security. Make sure your luggage is tagged with the MSC luggage tags you will receive in the mail. If you are lacking tags- you can obtain more at the pier.

Will there be a Pre-Cruise Party this year?

Of course! Check back to our site for announcements.

What about shows after the cruise?

Check back for announcements.

Onboard Information

What is included with my fare?

All shipboard accommodations, ocean transportation, all port charges, all service charges, all government taxes, all meals, all onboard entertainment.

What will I need money for once onboard?

While on board, all alcoholic and soft drinks (not including tea, coffee & juices) will be charged to your sign and sail card, which you will establish credit for upon check-in. (MSC accepts Visa, MasterCard and American Express). Either put down a credit card or you may open a sign and sail card with a $200 deposit.

Are there ATM's onboard?

No there are no ATM's onboard the Lirica. Plan ahead if you are planning to gamble in the casino, or pay with cash at the merchandise store or at the port stops. You will be able to get cash advances from the Cashier's Deck once onboard. Our official merchandise and band merchandise will be best paid for in cash but credit cards will be accepted.

Can I get ONLINE?

For those of you who can't leave the "real" world behind there is an Internet Café that is open 24 hours. Rates will be available onboard. Wireless access will also be available in limited areas.

How many gigs will each band be playing?

Each band on board will be performing two scheduled shows, and who knows what other jam sessions might arise?

Is all the music on the ship, or will there be shows onshore as well?

All performances will take place on board the Lirica. We feel you'll need a few hours to recover your senses and relax in the sun at the port stops.

When is the music, at night time or during the day?

Music will start with a kick off sail away party on the first day of the cruise. Continuing well into the night. There will be a break daily from 6:30pm - 9:30pm to allow for the dinner seatings. Headlining shows will last from approximately 9:30pm - 2am. Late night shows will begin soon after.

When will the music schedule be available?

The schedule for Jam Cruise 6 will be posted a few weeks before we sail. Music will take place at multiple venues on board the ship. We want to make sure that you'll be able to see each and every band on board perform an entire show, so they'll be no overlapping. No two bands will perform at the same time twice.

What sort of activities will be planned on the ship besides music?

We are working with the artists to have them each be a part of something special on board. Seeing as this is one of the most intimate festivals to ever take place, we feel it's important for those taking part to experience things they wouldn't otherwise be a part of. Music workshops, autograph signing sessions, fan friendly events and other forms of non-music entertainment are being planned as we type this.

What can we do when we get off the ship?

MSC offers many land excursions (w/ additional charges) while at port. Go parasailing, scuba diving or snorkeling. Packages will be announced and will be available for purchase onboard.

How many meals do we get a day?

Breakfast, Lunch and Dinner, plus various buffet style snack times, plus a midnight buffet. You'll be ashamed at how much you've put away by the last day.

When do I eat dinner?

There will be open dining on board in the main dining room from 6:00-9:30pm and a full buffet upstairs on the pool deck.

Will Vegetarian meals be served?

The MSC Lirica has a wide variety of food available to passengers with various dietary needs. Vegetarian meals will be an option at each meal throughout the cruise.

Is there any dress code on the ship?

Think resort casual for the entire time, however stay tuned to Activities Announcements for special dress up theme nights.

Can I bring my kids?

Certainly! The kids program will not be in effect on-board, however MSC does offer baby sitting service for $8.00 an hour in your cabin. Your child must be over 3 years old and potty trained to use this service. Please call the Jam Cruise Travel Office @ 954-317-3586 if you would like to utilize this service.

Rates:
1 mo-2 Years: $299 extra assuming the child will sleep in the bed with the parents or use a crib.

2-10 Years: You must reserve a cabin including the child in the occupancy load. The child will receive 25% off the per person rate (not including the $195/person gratuity, port charges, greening surcharge, and fees).

11 Years and up: Full Price

What if I break a nail onboard?

There is a full service spa and salon onboard for your enjoyment.

What fitness activities are available?

A fitness center and workout room with modern equipment is available. Our ships also offer a jogging track, table tennis, swimming pools and fitness classes. Yoga will also be offered.

Are there casinos?

We have a casino on board offering slot machines, craps, blackjack and roulette, Caribbean poker and bingo. The casino opens only while at sea and is closed while in port. Some ports of call do offer casinos.

Can I wash my clothes while I travel?

A complete laundry service on board is available for an extra charge.

Can I watch television or movies?

Yes- all staterooms are furnished with televisions. Just as in the past we will have Jam Cruise TV and movies while you are in your cabin.

Are Hairdryers provided?

Yes- Suites contain a hand held dryer, while all other cabins have a wall mounted unit in the bathroom.

Policies and Procedures

Zero Tolerance

Cloud 9 Adventures, LLC, has a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from the vessel as well as the individuals being turned over to the local law enforcement officials for appropriate legal action. In such cases Cloud 9 Adventures, LLC and MSC shall not be liable for any refund or other compensation or damages.

Can we sell/vend on board?

Due to prior agreements, NO VENDING OF ANY KIND IS ALLOWED during Jam Cruise 6. As a result, any and all vending on the ship is prohibited. Please do not make t-shirts, hats, posters, jewelry or anything else to sell while enjoying Jam Cruise 6. Anyone found in violation of this policy will have their unauthorized merchandise confiscated. This policy will be strictly enforced.

What is Jam Cruise's official taping policy?

Jam Cruise would like to establish this policy to assure that the needs of everyone on board are met and balanced. A special taping section will be located behind the mix position in each venue when possible space in the taping section is first-come first-serve. You are allowed to clamp onto existing stands.

DUE TO SAFETY CONCERNS ***MIC POLES ARE NOT PERMITTED ON THE POOL DECK*** SPECIAL ARRANGEMENTS WILL BE MADE ON DECK for taping.

Please stay out of the way of the working crew/soundman and do not set up equipment in a way that would impair them to do their job properly. SBD's are not available due to professional recording companies working for the Jam Cruise.

Wireless receivers are strictly prohibited.

Taping on Jam Cruise is authorized for non-commercial purposes only. Unauthorized sale, duplication and/or distribution is strictly forbidden. All Jam Cruise performances and recordings are the exclusive property of Jam Cruise. We reserve the right to withdraw our sanction of recording, tape trading, and/or non-commercial digital audio file transfers on a case specific basis or in general, as we deem necessary.