Add Your Guest

Name Addition Fee Schedule

Complimentary through August 9th
$75 late addition fee from August 10th - September 26th
$125 late addition fee from September 27th - November 19th
$225 late addition fee from November 20th - December 13th

Beginning December 14, 2018, NO NAME CHANGES can be made on your reservation. THERE WILL BE NO EXCEPTIONS!

Things To Know

  • The Lead Passenger is the only person in the reservation that can make changes, such as adding a guest or making a name change.
  • If you see "Adult 2" listed on your reservation please be mindful this means that you have not yet added your cabinmate.
  • If your cabinmate has never traveled with Cloud 9 before, have them create a Cloud 9 Account HERE.
  • All guests traveling to Jam Cruise must create their own profile in order to board the ship.

How To Add Your Guest

Through August 9th

Add your guest online by following these steps:
Step 1: Log into your Cloud 9 Account
Step 2: Click “Your Account”. This will pull up all your past & present reservations. 
Step 3: Select “View/Modify” under your active reservation. 
Step 4: Click the “Replace Guest” option.
Step 5: Select "Adult 2" and follow the steps to add your new guest’s information. 

Starting August 10th

Step 1: Identify who is going to be responsible for paying the name addition fee. Either party can pay the fee, however, the fee must be paid in full at the time the change is made. 
Step 2: The Lead Passenger must contact Cloud 9 via email or phone to add a cabinmate. At that time, you will need to provide the new guest's full name and date of birth to assure we add the correct person to your reservation. 
Step 3: Once completed, all passengers will receive a confirmation email to show that the guest has been added.